Comments on: The Oldest Lessons Are Sometimes The Best Lessons http://sales-blog.salescareersonline.com/156/ The Sales Blog at SalesCareersOnline.com Wed, 07 Jan 2009 01:49:19 +0000 http://wordpress.org/?v=2.2.2 By: Paul | SameTrafficMoreSales.com http://sales-blog.salescareersonline.com/156/#comment-1458 Paul | SameTrafficMoreSales.com Tue, 26 Feb 2008 12:59:45 +0000 http://sales-blog.salescareersonline.com/156/#comment-1458 When I used to work in direct sales, before making the company presentation I would ask the customer, "What are you looking for from the company that you eventually choose to do the work". This would at least establish their expectations, although because I was selling somebody else's product, I couldn't be absolutely sure their expectations would actually be delivered. Now that I work for myself again, it's easier. But I sell entirely online, which poses its own unique challenges. I developed a program called Feedback Seeker which allows you to ask visitors questions and ask for feedback anonymously, and it can respond differently based on the response. Your article has inspired me to use it in a way that I can find out what my visitors EXPECT from my products, before they buy. When I used to work in direct sales, before making the company presentation I would ask the customer, “What are you looking for from the company that you eventually choose to do the work”. This would at least establish their expectations, although because I was selling somebody else’s product, I couldn’t be absolutely sure their expectations would actually be delivered.

Now that I work for myself again, it’s easier. But I sell entirely online, which poses its own unique challenges. I developed a program called Feedback Seeker which allows you to ask visitors questions and ask for feedback anonymously, and it can respond differently based on the response.

Your article has inspired me to use it in a way that I can find out what my visitors EXPECT from my products, before they buy.

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