During an interview you are both the product and the sales representative selling the product. It can feel very personal and upsetting when rejected and turned down following a job interview. Often you walk away disappointed and even wanting to throw in the towel. But before you give up on your dreams and settle for […]

The Carnival of Trust, a “carnival”  identifying the 10 best posts throughout the internet on the topic of trust sponsored by Charles Green, the guru of trust-based selling, selected my post “A Brief Lesson in Sales from Presidential Politics” as one of the 10 best posts on trust in the month of January. 
Being selected as […]

Over the years I have gone to more weddings, wedding showers and baby showers than I can count. As my kids get older I am now attending several graduation parties every summer. One thing I often notice is if and when thank-you notes are sent out. It seems to be becoming a lost art! Now, […]

We live in an increasing commoditized world.  Almost any product or service you can think of has been or is in the process of being turned into a simple commodity.  And the heart of commodization is, of course, price.  Who can produce the best at the cheapest price becomes the driving question for consumer decisions—and […]