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All This Week–Ask Tom Ruff About that Pharm Job You’re Wanting

From now through the weekend, Tom Ruff, president of Tom Ruff Company and one of the countries leading pharmaceutical industry recruiters will be answering any questions you may have about landing that job you want.  Feel free to ask Tom any question, but most particularly about the pharmaceutical industry, his area of specialization.

Tom is the author of How to Break into Pharmaceutical Sales: A Headhunter’s Strategy.

I encourage you to take this opportunity to get your job hunting questions answered by one of the best recruiters in the country.  And if you’re looking in the pharmaceutical industry, here is a guy who knows all the players, all the secrets, and all the things to make sure you don’t do.

Just post your question on the question link below and Tom will answer your question right here.

Below is a recent post from his blog.

How to Break Into Pharmaceutical Sales: A Headhunter’s Strategy 
By Tom Ruff

It’s no surprise that in 2007, CNN/Money.com selected pharmaceutical sales as one of the Top 20 Best Jobs in America. Salary.com lists the median salary, including benefits, for a pharmaceutical sales representative at $95,660. Plus, you’ll have the chance to work out of your home office, and in some cases, to work flexible hours.

Breaking into pharmaceutical sales is no easy feat, but that doesn’t mean it can’t be done. A few years ago I got a call from a young woman who wanted us to find her a job in pharmaceutical sales. She was a recent college graduate with no sales experience, but, by the time I put down the receiver I knew that she would succeed. Why? Four things: -An extraordinary drive -An unshakable self-confidence -A willingness to listen to everything I told her -A resolve to take action

For three months she walked into doctors offices and requested the business cards of reps that left them behind. She also went to hospitals and talked to reps working their daily beats. She impressed one sales rep so much that he told his manager about this young woman with incredible drive. The company called her in for an interview and subsequently offered her a job. When everyone told her it couldn’t be done, she proved them wrong.

I recently wrote a book How to Break into Pharmaceutical Sales: A Headhunter’s Strategy that I hope will give job-seekers an upper-hand over the competition. Here’s a crash course on how to get a job as a pharmaceutical sales rep:

Step One: Set a goal for finding a position in pharmaceutical sales and write it down. Just the act of writing down your goals generates alchemy that will help you in the job hunt.

Step Two: Write your resume and compile your brag book. Recruiters and pharmaceutical companies spend only seconds (literally) looking at resumes, so it’s your job to be short and sweet. I have done interviews with hundreds of district managers who all agree that there is just one basic format that works best for landing a pharmaceutical sales job. Go here and copy the format exactly. The brag book is generally a three-ring binder filled with documents like diplomas, letters, stack rankings and emails that support the information in your resume.

Step Three: Research. People either succeed or fail based on the amount of research and preparation done before the actual interview. Start with the internet. Go on a “ride-along” with a pharmaceutical sales representative. Call the customer service department and ask general questions about the company.

Step Four: Network. This is a must for anyone looking to break in. In order to get those key interviews, you’ve got to muster a little creativity and fearlessness.

Step Five: The Phone Interview. Treat the phone interview like a regular interview because it is. Stand up and walk around when you are talking on the phone. Wear a suit. Ask the same questions you would ask in an in-person interview and don’t forget to smile!

Step Six: The In-Person Interview. One of my friends and a former district manager for Johnson & Johnson tells me he decides within the first two or three minutes whether or not to hire a candidate. Every second counts. Be prepared for the most obvious and usually first question: “Why do you want to get into pharmaceutical sales?” For more examples of frequently used interview questions, check out our company website

Step Seven: Close the Interview. All of the research and preparation you have done up to this point is null and void if you ignore or gloss over ‘the close.’ You simply MUST close. Not closing the interviewer is like presenting flowers to your spouse and forgetting to say ‘Happy Anniversary.’

Step Eight: Creative Follow-up. Leave a handwritten note thanking your interviewer with the receptionist before getting into your car. After you get home, send the interviewer an email. Leave a voicemail if you feel it’s appropriate–but make it brief and don’t ask for or expect a return phone call.

All of the above steps are outlined in more detail in my new book , and a complete list of interview questions and a sample resume are available at www.tomruff.com.

Good luck with your job search. I’ll leave you with one of my favorite calls to action:

“Whatever you can do or dream you can, begin it. Boldness has genius, power and magic in it.” -Goethe

About the Author
Tom Ruff is the president and CEO of Tom Ruff Company and the author of How to Break Into Pharmaceutical Sales: A Headhunter’s Strategy. Tom Ruff Company is the preferred recruiter for more than 100 of the nation’s top pharmaceutical companies, including Abbott Laboratories, Pfizer, and Johnson & Johnson.

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  1. 7 Comment(s)

  2. By paulmccord on Dec 10, 2007 | Reply

    Marnie Evans asks Tom Ruff:

    I have been told by several people, sales recruiters included, that a career in pharmaceutical sales is not as lucrative as it once was.

    What are your thoughts on this?

    Are there any particular sectors that would be better than others

  3. By paulmccord on Dec 10, 2007 | Reply

    Tom’s response to Marnie’s question:

    Compensation within the pharmaceutical industry has changed quite considerably since I first started recruiting in 1989. I have noticed within the large pharmaceutical companies (IE: JNJ, Pfizer, Abbott,
    GlaxoSmithKline) that bonuses are not what they used to be 15-20 years ago.

    Alternatively, base salaries have increased quite significantly.

    Pharmaceutical companies typically pay a large base salary along with a bonus. Some people like the security of knowing you will get your paycheck every week and approximately how much they will make.

    If you are driven by commissions and love the thrill of closing a sale, pharmaceutical sales is probably not for you. I would recommend looking into medical device sales. Medical device companies typically have a very low
    base salary but give you the opportunity to make a lot of money in commissions, usually without a cap as to how much you can make.

    Thank you for the good question,
    Tom Ruff

  4. By paulmccord on Dec 18, 2007 | Reply

    Hello,

    My question is this:

    Most sales jobs, including pharmaceutical entry level jobs require you to have at least 2 years of experience in sals.

    I am a nurse and am seeking to \”break into pharmaceutical or medical equipment sales\” I have a B.S. in Office Administration Management, A.A.S. in nursing with 11 years of varied nursing experience and some graduate level coursework in Training and Continuing Education Management, some retail experience as a cashier, but no true sales experience.

    How can I break into pharmaceutical sales w/o experience? Should I follow the information about the young lady you wrote about who did it?

    Signed Lela Pinkard,RN

  5. By paulmccord on Dec 18, 2007 | Reply

    Recently, pharmaceutical companies have increased the number of nurses they
    hire into the field. If you have a background in nursing, you have a
    particular advantage. However, not having the classic educational or
    experiential background need not be a hindrance - as long as you’re willing
    to throw yourself into the pursuit of the job.

    In How to Break Into Pharmaceutical Sales, I list the top 15 networking
    resources for breaking into the industry. Here are some of my favorites:

    1) Get the names of the pharmaceutical sales representatives that call on
    your doctor and pharmacist and contact the reps directly
    2) Find out what pharmaceutical trade shows are coming to your area and find
    a way to get in & work the room with all of the managers and representatives
    3) Forward your resume to a good recruiter that specializes in
    pharmaceutical sales
    4) Attend a local pharm rep association meeting as a guest and let them know
    you are looking to break into the industry. Here’s a good directory that
    lists ones around the US:
    www.pharmrep.com/pharmrep/static/staticHtml.jsp?id=101197
    5) One of my favorites, which hardly anyone does (that is why I like it) is
    to stand in front of a hospital and track down all the reps that come and go
    and collect business cards and hand out resumes.

    We list several other tips and pointers on our website: www.tomruff.com.

    Your nursing experience should make up for a lack of sales experience so
    don’t let anyone tell you it can’t be done. Anything is possible if you want
    it bad enough.

    All my best,
    Tom

  6. By paulmccord on Jan 3, 2008 | Reply

    Question from Rebecca about breaking into medical sales:

    How can I break into the field of pharmaceutical sales coming from a military background without sales experience. I am an Air Force Intelligence briefer with over 10 years of briefing/presentation experience as well as a bachelors in Biology, will this be enough?

  7. By paulmccord on Jan 3, 2008 | Reply

    Tom’s response:

    We have a couple of our larger clients that will make an exceptions for a
    candidate that does not have outside sales experience. Those two exceptions
    are candidates with a nursing background or military experience.

    Of all of our clients, the two that stand out that really like military
    experience are Johnson & Johnson & Pfizer. Often, J&J will hire people right
    out of the military and put them into a “Territory Assistant” role or “TA”
    for short. I would recommend trying to find a sales representative or
    manager for either of these two companies and see if they can submit your
    resume for any upcoming openings. It also helps if you are willing to
    relocate to a smaller market where they tend to have a challenging time
    finding candidates.

    Best of luck,
    Tom

  8. By troy on Feb 1, 2008 | Reply

    Your site was helpful. I look forward to more future postings. Thank you

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